2. Am I able to download and keep the videos?
3. How often do you update?
4. What formats are your videos?
5. Is FrenchLads.com compatible with mobile devices?
6. How do I cancel my membership?
7. Credit card data protection
8. My login doesn't work / I'm locked out, why?
9. What do I need to access the videos?
10. Can I use an old login name to re-subscribe?
11. How can I contact you?
1. How many videos are there on your site?
At the moment there are more than 450 hot FrenchLads.com videos on our site, available for unlimited streaming at any time. Additionally you may download some free videos and keep them forever. Please see paragraph below for more detailed information.2. Am I able to download and keep the videos?
During your membership you have full access to our powerful Content Distribution Network (CDN) which means you can watch as many videos as you like at any time. Additionally you may download a limited number of your favorite videos, store them on your computer and keep them forever. The number of videos you can download each month is based on the duration of your membership:
• First month – 4 videos per month
• Second month – 8 videos per month
• Third month – 12 videos per month
• Months 4 through 6 – 16 videos per month
• Month 7plus – 20 videos per month
Please visit the "My Account" page to see how many downloads you have remaining during the current month of your membership. Unused monthly downloads do not rollover to the next month. All downloaded videos are yours to keep forever. BUT, it is illegal to share our content on the internet, copy to disc and sell or share it with others. Please don't pirate our copyrighted content. Enjoy it but don't share it!
We update our site twice a week. Every Monday and Thursday we provide you with new hot videos. Further we offer additonal free bonus videos from our partner site RawFuck.com plus we give you access to 15 gay bonus sites.4. What formats are your videos?
All our hot amateur films have 640 x 360 pixel resolution. Additionally recently released videos and all future updates are available in 960 x 540 pixel resolution for a better viewing experience. All videos are encoded in the powerful H.264 codec using a MP4 container.5. Is FrenchLads.com compatible with mobile devices?
Yes, our site and videos are fully compatible with mobile devices like iPhone, iPad, Android, etc. The design is responsible and will fit well to any screen size.6. How do I cancel my membership?
You must contact your billing company to cancel your membership. Use the link below to contact the billing company.
For Argus / CTD Pay billing support and lost/forgotten passwords please contact
For Verotel billing support and lost/forgotten passwords please contact
All membership administration and payment is processed by our payment processors. Your personal data, including your credit card number, are confidentially shared between you and the payment processor, who uses a safe encryption for safe data transfer, and are therefore secure from any third party intrusion.8. My login doesn't work / I'm locked out, why?
When you sign up you will be sent a confirmation email with your login and billing information. Check your bulk/spam folders for this email and save it for future reference. Your username and password are case-sensitive so enter them exactly as shown in your email. If you make too many failed attempts when logging in, your password will be temporarily suspended. If that happens, just wait a few hours, or contact us via email and we will reset your password as quickly as possible. Please DO NOT share your login details. If they are used by other surfers, your account will be suspended.9. What do I need to access the videos?
Unfortunately a login name can only be used once. Our database stores login names indefinitely so each one can only be used the one time.11. How can I contact you?
If you have any queries regarding FrenchLads.com, please contact us using the link at the bottom of this page.